At Wilcox GSE, we’re not just about selling ground support equipment; we’re about revolutionizing the aviation industry. Our commitment to quality, integrity, innovation, and sustainability sets us apart as a leader in the field. We take pride in delivering cutting-edge solutions that not only meet our customers’ needs but also contribute to a more sustainable future for aviation.
Wilcox GSE is seeking an exceptional Sales Manager who embodies our core values. As an industry leader, you will drive sales excellence, inspire your team, and forge meaningful partnerships that propel our company forward.
Key Responsibilities:
Strategic Leadership: Develop sales strategies and targets, analyze their sales, assign sales territories, and build the team as required. Collaborate in developing and implementing comprehensive sales strategies that align with the Company’s long-term vision and short-term goals. Identify new business opportunities through research, networking, cold outreach, and leveraging social media channels.
Team Leadership: Lead by example, fostering a culture of excellence, integrity, and collaboration within the Sales team. Champion leadership development and Sales team’ planning priorities by assessing, selecting, retaining, and developing diverse, high-caliber talent that can lead the Sales today and strengthen the leadership bench for the future. Lead the team to meet the development of new accounts, maintaining and increasing the current ones, and achieving the sales goals established for them. Implement ongoing training programs for the team, ensuring they remain at the forefront of industry knowledge.
Customer Engagement: Cultivate strong relationships with key customers, Strengthen relationships with existing customers by providing superior customer service that exceeds their needs, developing future business opportunities, and gaining referrals.
Market Expansion: Identify and capitalize on new business opportunities, leveraging your industry expertise and innovative thinking to drive growth. Continuously analyze market trends, competitor activities, and customer behavior to inform sales strategies.
Product Innovation: Collaborate closely with product development teams to ensure our offerings remain at the forefront of innovation and sustainability.
Sustainability Champion: Champion sustainability initiatives both internally and externally, aligning sales efforts with our commitment to environmental stewardship.
Continuous Improvement: Monitor market trends and customer feedback, driving continuous improvement initiatives to enhance customer satisfaction and loyalty.
Performance Metrics: Set ambitious sales targets and KPIs, tracking performance against goals and implementing strategies to optimize results.
Brand Ambassador: Represent Wilcox GSE at industry events, conferences, and customer meetings, embodying our values and showcasing our commitment to excellence.
Compliance: Ensure adherence to all relevant regulations and standards, upholding the highest levels of integrity and ethical conduct in all business dealings.
Other duties as required.
ATTRIBUTES:
Skills/Abilities:
- Proven experience in Sales management, with a minimum of 10 years in a leadership role
- Ability to build consensus and obtain organizational alignment for initiatives
- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams
- Highly motivated with a robust work ethic, consistently aiming to meet or surpass team and individual objectives
- Proficient in devising and implementing territory strategies
- Demonstrates a customer-first mindset, offering tailored solutions to address their requirements
- Ability to adapt to a fast-paced and changing environment
- Articulate in both written and verbal communication, capable of delivering professional presentations
- Exceptional relationship-building skills with the ability to persuade and influence
- Works effectively within a team, fostering a collaborative atmosphere and promoting mutual respect
- Demonstrates foresight and long-term planning in sales strategies
- Proficient in negotiating deals that are beneficial for both the company and the customer
- Efficiently prioritizes tasks to ensure timely completion without compromising quality
- Familiarity with the latest digital tools and platforms relevant to sales and marketing
- Ability to handle and resolve conflicts in a constructive manner
- Can interpret sales data and analytics to inform strategies and decisions
RELEVANT EXPERIENCE AND EDUCATION:
Job Knowledge or Work Experience:
- Over 10 years in sales, consistently achieving targets and driving growth throughout
- Minimum of 7 years in a sales management role, guiding sales teams to success and mentoring members
- Entrepreneurial and creative approach to leveraging resources of the business
- Demonstrated ability to multi-task and achieve results under pressure
- Demonstrated experience in problem identification and resolution for product distribution, with customers and employees
- Ability to listen and communicate concisely and effectively
- Extensive experience with CRM platforms for sales tracking, forecasting, and customer relationship management
- Proven ability to craft and implement sales strategies in line with company and market dynamics
- Demonstrated skill in fostering and sustaining long-term relationships with stakeholders and partners
- Expertise in initiating and overseeing sales training programs aligned with industry standards
- Proficient in managing sales budgets, resource allocation, and ensuring ROI
- Adept at using digital platforms relevant to sales, including analytics, marketing, and business social media
Education:
- Bachelor’s degree in business administration, marketing, or related field
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- Work in both an office and manufacturing environment
- Occasional lifting required
- Wears all required PPE
ADDITIONAL JOB REQUIREMENTS:
- Possess valid Passport and be available, and able to travel.
