At Wilcox GSE, we are not just selling ground support equipment; we’re revolutionizing the aviation industry. Our commitment to quality, integrity, innovation, and sustainability sets us apart as a leader in the field. We take pride in delivering cutting-edge solutions that not only meet our customers’ needs but also contribute to a more sustainable future for aviation.
Position Summary: WilcoxGSE, a leading Original Ground Services Equipment (GSE) manufacturer, is seeking a dedicated Business Development Representative to join our team. Based in Milton, Ontario, you will be responsible for identifying new business opportunities, building, and maintaining relationships with prospective clients, and driving the company’s sales strategies across our Canadian and US territories. This role involves developing and executing plans to increase company revenue, developing new customers, and managing key customer relationships, while contributing to the company’s vision for the future.
Key Responsibilities:
Sales Strategy Development:
- Identify and pursue new business opportunities to increase revenue.
- Develop and implement strategic plans to achieve sales targets
Market Research and Analysis:
- Conduct thorough market research to identify new business opportunities and market trends.
- Analyze competitors, their products, and market positioning.
Client Relationship Management:
- Build and maintain strong relationships with key clients and stakeholders.
- Provide exceptional customer service and address client needs promptly and effectively.
Networking and Outreach:
- Attend industry events, conferences, and trade shows to network and promote the company.
- Develop and maintain a robust network of industry contacts.
Proposal Development:
- Prepare compelling business proposals, presentations, and sales pitches.
- Negotiate contracts and close business deals.
Collaboration and Coordination:
- Work closely with Design & Production teams to ensure our offerings remain at the forefront of innovation and sustainability.
- Collaborate with internal stakeholders to ensure accuracy of quotations and orders and align sales strategies to drive collective success.
Performance Monitoring and Reporting:
- Monitor sales performance, sales targets, KPI’s and prepare regular reports for senior management.
- Be accountable for tracking your performance against goals and implementing strategies to optimize results.
Compliance:
- Ensure adherence to all relevant regulations and standards, upholding the highest levels of integrity and ethical conduct in all business dealings, and other duties as required.
ATTRIBUTES:
Skills/Abilities:
- Proven record of accomplishment in Business Development
- Ability to build consensus and obtain organizational alignment for initiatives.
- Excellent communication and people skills.
- Highly motivated with a robust work ethic, consistently aiming to meet or surpass individual objectives.
- Proficient in devising and implementing territory strategies.
- Demonstrates a customer-first mindset, building trust with clients, and becoming an influential trusted advisor.
- Ability to adapt to a fast-paced and changing environment.
- Articulate in both written and verbal communication, capable of delivering professional presentations.
- Demonstrates foresight and the ability to territory management & sales strategies.
- Proficient in negotiating deals that are beneficial for both the company and the customer.
- Ability to manage and resolve conflicts in a constructive manner.
- Can interpret sales data and analytics to inform strategies and decisions
RELEVANT EXPERIENCE AND EDUCATION:
Job Knowledge or Work Experience:
- Over 5 years in sales, consistently achieving targets and driving growth throughout
- Minimum of 3 years in Business Development
- Established high level network in Aviation, Ground Support equipment (GSE) or related industry such as MRO’s, Airline & Airline Cargo, Aircraft and equipment leasing.
- Account Management experience a definite asset.
- Entrepreneurial and creative approach to leveraging resources of the business.
- Demonstrated experience in problem identification and resolution for product distribution, with customers and employees.
- Ability to listen and communicate concisely and effectively.
- Proficient with CRM platforms for sales tracking, forecasting, and customer relationship management
- Proficient in Territory management, resource management & discipline in managing self and ensuring alignment with company objectives and goals.
- Adept at using digital platforms relevant to sales, including analytics, marketing, and business social media.
Education:
- Bachelor’s degree in business administration, marketing, or related field preferred
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- Travel up to 50% of time, same day or overnight and primarily in North America
- This position is open to US and Canadian residents
- Wear all PPE where required
ADDITIONAL JOB REQUIREMENTS:
- Possess valid Passport and Driver License, and be available, and able to travel
